Returns & Exchanges
At Earrings by Emma, we want you to love your new accessories, which is why we offer a 30-day return window for all unworn jewelry in its original packaging. If your purchase isn't a perfect fit, our hassle-free process ensures you can find your next favorite pair with ease.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the unworn earrings in their original display card and protective pouch to prevent damage during transit.
- 3.Print and Ship
Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.