Returns & Exchanges

At Earrings by Emma, we want you to love your new accessories, which is why we offer a 30-day return window for all unworn jewelry in its original packaging. If your purchase isn't a perfect fit, our hassle-free process ensures you can find your next favorite pair with ease.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully place the unworn earrings in their original display card and protective pouch to prevent damage during transit.

  • 3.
    Print and Ship

    Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.